NHS FPX 8002 Assessment 3 Professional Interviewing
Student name
Capella University
NURS- FPX8002
Professor Name
Submission Date
NHS FPX 8002 Assessment 3 Professional Interviewing
My name is Emily, I am the Nurse Manager in the medical-surgery unit. In this discussion, I shall highlight why it is important to have registered nurses (RN) as part of an interdisciplinary team providing post-operative care services. The RN has an essential contribution to the safety of the post-surgical patient, his/her post-surgery recovery, and evidence-based patient care in an acute surgery setting (Maya, 2022). To work with an RN license, I will be elaborating on the fundamental skills that need to be possessed by the RN. In addition, the importance of working together and nursing leadership will also be explored as it relates to the quality care of postoperative patients. As an aspect of the ethics and evidence-based surgical nursing practice, servant leadership will be highlighted as well.
Position Overview
The registered nurse is a highly valuable post in the multidisciplinary team that deals with the care of post-operative patients. The main responsibilities of the job include carrying out a thorough review of the patient, giving medicines and other treatment, spotting indications of potential complications, educating patients and their families about the patient, and planning for discharge. The patients handled by the nurses who work in the surgical units have different patients, who are treated with surgery (Singh & Arulappan, 2023). The purpose of the interview will be to check the suitability, skills, and knowledge of the candidates and to determine whether or not the candidate can effectively work in an interprofessional setting.
The important thing with RNs who work in the surgical unit is that they should be able to collaborate well with the surgeons, anesthetists, physical therapists, and social workers. In this role, therefore, good communication, cultural humility, and adherence to the principle of patient-centered care will play a crucial role (Ernstmeyer & Christman, 2022). This will include such skills and qualifications as knowledge on how to perform assessments, knowledge on how to manage pain, administration of medicine, identification of complications, and use of the electronic health record (EHR) system. Moreover, there will be an importance of ethical integrity and goodwill to be flexible in a fast-changing clinical environment to be successful in the presented scope of practice.
Interview Plan
This session interview plan will incorporate different questions depending on the competencies/qualifications of the job title. The aim is to evaluate the clinical skills, thinking capacity, and communication skills, as well as to fit the candidate into the values of the organization. The questions will be experiential in the first part of the interview to learn more about the background and clinical experience of the candidate. This type of question technique gives the subjects the opportunity to talk a lot and eliminates the bias that might be brought by the interviewer. Best practices of structured interviewing show that there are several categories of questions that result in increased levels of accuracy and validity in the assessment (Hansen and Świderska, 2023). It will be followed by behavioural questions, which will explore the candidate’s past clinical experiences through the situation, task, action, and result (STAR) model, in the second stage of the interviewing process. Focusing on particular competencies such as patient-centredness, teamwork, and decision making, such questions will be used to assess these competencies (Van et al., 2024). There will be situational questions to check the candidate’s critical thinking ability in stressful clinical situations. The interview will be a combination of the different interviews to evaluate the skills of the candidate.
Interview Questions
List some of your professional qualities and attributes that you feel are vital to a registered nurse who is working in a fast-paced, inter-professional surgical setting.
My biggest skill sets in these scenarios include my clinical assessment skills, commitment to patient safety, and past experience working within an interdisciplinary surgical care team. I have learned a lot from working in a team with surgeons, anesthesiologists, and the rehabilitation physicians, regarding the importance of teamwork in improving the recovery rate of the patient.
What are your own views on how you have developed as a nurse in your professional practice to look after patients after surgery?
I’ve been really fulfilled and rewarding treating post-surgical patients. Collaborating with the patients has solidified my conviction that patient-centred, diligent, and compassionate treatment is vitally important in achieving successful patient recovery after surgery.
Give an example of a situation in which there was a conflict between a multidisciplinary care team, and a professional solution was found.
In consultation with one postoperative patient, I realized that the dose of pain medication wasn’t adequate: The patient seemed to be in a lot of pain, and the pain scale indicated moderate pain. Rather than discuss these issues directly with the surgeons, I made notes of what was observed and discussed with the charge nurse, and then the attending surgeon was approached independently with the specific observations and a request for reassessment. An amended plan was put in place within an hour, which brought comfort to the patients and underlined the importance of well-structured and respectful communication among the members of the care team.
Give an example where advocacy was required for a patient who was having difficulties obtaining the care he/she needed after surgery.
The patient with limited transport options was being challenged in making it to post-surgical visits, putting his recovery at risk. The patient with limited transport options was struggling to make it to his post-surgical visits, and this was putting his healing at risk. This could be managed easily by coordinating with the social worker and finding out if the social worker can have telehealth visits. The method was useful to ensure the follow-up visits, but did not require that he come down for visits.
Explain servant leadership and how it is demonstrated in surgical nursing.
Servant Leadership is leadership with the people led first, the needs of the person before other things. The model calls for the leader to serve his followers, and not the other way around. The concept can be witnessed in the surgical nurses in their acts of selflessness, altruism, dedication, etc.
What is the professional development and involvement in evidence-based practice like in surgical nursing?
In surgical units, where the surgeon’s practice is stress-related, it is sometimes difficult to keep up to date with new evidence-based surgical nursing practice guidelines. But other activities that are manufactured in the department, such as reading publications about nursing, involvement in post-surgical care training, etc., can keep them updated with practice skills.
Assessment of Skills and Experience
Strengths
If the candidate demonstrates good clinical skills and knowledge of evaluating patients following surgery and collaborating with other inter-professional teams:
Your ability to work well as a part of a multidisciplinary surgical team, combined with your clinical experience in evaluation and management of postoperative complications, makes you a good fit for this RN role.’
If the candidate mentions culturally competent care and/or patient advocacy:
You’re committed to meeting the needs of diverse patients culturally, such as using trained interpreters, and having individualized discharge plans, which is very important on this surgical floor.”
If the Candidate demonstrates servant leadership attributes by means of examples:
·Your recognition of the principles of servant leadership, particularly in mentoring other practitioners and continuous promotion of the cause of patients beyond the clinical setting, is very aligned with the servant leadership philosophy learnt in this unit.
Weaknesses
If the candidate has little experience in postoperative settings in which the expectations for acute care are high, and volumes are high:
Your background appears to be mostly in low acuity settings; your clinical skills seem to have a very solid base in the foundation of your clinical skills. Given that the unit deals with a lot of cases that involve a lot of complicated post-operations, how do you plan to develop confidence and competency in such a setting?”
If the candidate’s answers were about personal, rather than team, delegation:
The delegation of tasks to certified nurse assistants (CNAs), charge nurses, and allied health professionals is essential in a surgical environment. It is clear that your clinical judgment skills are quite strong; however, some of your answers during this interview session relied more on individual effort and not on the skills of the entire clinical team. Give us some insight into your experience with delegation?
Follow-up Questions
- What strategies would you use to make patients feel comfortable and confident in your care, when the volume and acuity of their post-care is greater than what you have seen in your practice?
- How would you interact with those who are helping you to care for the patient after surgery on a very busy shift, and how would you deal with any conflicts with other team members about the priority of patient-care activities?
Overall Feedback
To sum up, the candidate has been proven to be a competent, values-based, and emotional professional. His responses to his interview have shown his dedication towards the well-being of his patients and how he is aware of the importance of equality and justice in practice. Nursing leaders show leadership at the bedside by supporting the patient, coaching staff members, and putting the patient’s needs first at all times. Candidates have an understanding of the concept of leadership. Structured orientation and mentorship in the unit needs to be used to develop areas of problem, delegation, and documentation specificity. The candidate possesses the required skills overall for the position.
References
Ernstmeyer, K., & Christman, E. (2022). Therapeutic communication and the nurse-client relationship. In www.ncbi.nlm.nih.gov. Chippewa Valley Technical College. https://www.ncbi.nlm.nih.gov/books/NBK590036/
Hansen, K., & Świderska, A. (2023). Integrating open- and closed-ended questions on attitudes towards outgroups with different methods of text analysis. Behavior Research Methods, 56(1), 4802–4822. https://doi.org/10.3758/s13428-023-02218-x
Maya, Á. M. S. (2022). Nursing care during the perioperative within the surgical context. Investigación y Educación en Enfermería, 40(2), e02. https://doi.org/10.17533/udea.iee.v40n2e02
Singh, B., & Arulappan, J. (2023). Operating room nurses’ understanding of their roles and responsibilities for patient care and safety measures in intraoperative practice. Sage Open Nursing, 9(9), 1–13. https://doi.org/10.1177/23779608231186247
Van, C. C., Nair, A., & Pressentin, V. (2024). Mastering job interview skills for family physicians: Navigating the path to professional success. South African Family Practice, 66(1), e5852. https://doi.org/10.4102/safp.v66i1.5852
FAQs
Q1. Define professional interviewing in nursing practice?
Professional interviewing is a formal way of communicating and gathering information from patients about their problems.
Q2. Explain why it is necessary for nurses to have good communication skills when conducting an interview?
Communication skills will allow them to develop rapport with patients, relieve their anxiety, and collect all necessary information to establish a proper diagnosis.
Q3. What importance does active listening have in professional interviewing?
By actively listening to the patients, the nurse will understand their problems by paying attention to details, making appropriate remarks, and asking clarifying questions.
Q4. Discuss the importance of ethics in professional interviewing?
It ensures that during the communication process the patient will be treated ethically, which means that their privacy will not be violated at any point.
Q5. Give some recommendations on how to improve nurses’ interviewing skills?
They can practice good communication skills, use reflection techniques, observe other professionals, and develop emotional intelligence.